Terms of service
These terms are an agreement between you and [Company name] ("meeuu", "we", "us") for using the meeuu app and website. By creating an account you agree to them and to our privacy policy.
1. Who can use meeuu
You must be at least 18 and able to enter a binding agreement. You need one account, with accurate details, and you're responsible for everything done with it. Don't sign in for anyone else or let anyone else use your account.
2. How meeuu works
meeuu connects members, who pay for calls and messages, with hosts, who are paid for the time they spend talking with members. Hosts are compensated for call and chat time, including messages members send them. Conversations should be genuine and friendly, but a host's attention is part of a paid service, not a promise of a personal relationship. Hosts may send friendly opening messages to members through meeuu's auto greeting feature; members can switch this off in Settings.
3. Credits and payments (members)
- Calls, messages and gifts are paid for with credits bought through Google Play. Prices are shown in the app before you buy.
- Calls are charged per minute while both of you are on video. Each host's price per minute is shown on her profile and Call button (💎 and a number of credits) and is locked for the whole call. A call needs at least one minute of credit to start, and you can end it any time. Each message you send costs a small number of credits, shown in the app.
- Credits you buy don't expire. We may also give bonus credits in promotions. Bonus credits can pay for calls and messages but not gifts, and they expire 90 days after you receive them.
- Credits have no cash value, can't be transferred or exchanged for money, and are used only in meeuu.
- Purchases are refundable only where the law or Google Play's refund policy requires. If Google refunds a purchase, we remove the matching credits. If a call fails because of a problem on our side, contact us and we may refund the credits it used.
4. Community rules (everyone)
You must not:
- Show or ask for nudity or sexual content, or offer or ask for sexual services.
- Share or ask for phone numbers, social media handles, email addresses, links or payment details, or arrange to meet in person.
- Ask for money, gifts or payments outside the app, or try to scam anyone.
- Harass, threaten, bully or insult anyone, or use hate speech.
- Record, screenshot or share someone's call or messages without their consent.
- Pretend to be someone else, use someone else's photos, or let anyone under 18 appear on camera.
- Use bots or scripts, abuse bugs, or interfere with the app or other people's use of it.
Report anything that breaks these rules from the call, chat or profile. We review reports and may warn, suspend or permanently remove accounts. An account that receives several reports from different people may be paused automatically while we review it.
5. Hosts
- To earn, you must accept these terms, add at least one genuine photo of yourself and pass the in-app face check, which confirms you're a real, adult person.
- You earn tokens (100 tokens = US$1) for your call minutes, for messages members send you and for gifts. What you earn per minute depends on your weekly level, as shown in the app. We set prices and rates and may change them; a call keeps the rate it started with. You can't charge members directly.
- Earnings are held for 14 days (to cover refunds and fraud), then become available to withdraw once you reach the minimum shown in the app. We pay withdrawals in US dollars to a USDC wallet on BNB Smart Chain (BEP20) or to a PayPal account in your name, after we review them. We pay the transfer fees. You're responsible for giving us the right wallet address or email: crypto payments sent to the address you gave us can't be reversed. We may hold back or reverse earnings from fraud, chargebacks or rule-breaking.
- You're an independent user of the platform, not our employee. You're responsible for any tax on your earnings.
- Opening messages and chats you start must follow the community rules. Daily limits apply to new conversations you open.
- Auto greeting. meeuu may send friendly opening messages (such as “Hey, how are you?”) to members in your name, whether or not you're online, to help start conversations. They appear in your Messages marked as auto greetings, follow the community rules and are limited each day. This is switched on by default, and you can switch it off at any time in Chat settings. When a member replies you'll be notified; the conversation is yours to answer, and you earn from the messages he sends you.
6. Your content
You keep ownership of the photos, profile text and messages you post. You give us a licence to host, show and process them to run meeuu. Only post content you have the right to share. We may remove content that breaks these terms.
7. Suspension and closing your account
You can delete your account at any time (see Delete your account). Unused credits are lost when you delete your account. We can suspend or close accounts that break these terms or the law, or that put others at risk. If we close an account without a good reason related to your conduct, we'll refund unused purchased credits.
8. Our responsibility
We work hard to keep meeuu running and safe, but we provide it "as is" and can't promise it will always be available or error-free. We're not responsible for what other users say or do, though we act on reports. To the extent the law allows, our total liability to you is limited to what you paid us in the 6 months before the claim. Nothing in these terms limits rights you have under the Consumer Protection Act or other laws that can't be excluded.
9. Changes
We may update these terms. If a change is significant, we'll tell you in the app before it takes effect. If you keep using meeuu after that, the new terms apply.
10. Law and contact
These terms are governed by the laws of South Africa. Questions or complaints: hello@meeuu.app.